We all know that a picture is worth a thousand words, and crystal clear HD videoconferencing from ClearOne is the perfect example of how true that statement is. A live video conference is much more effective than a phone call in many different situations. For example, you may need to visually demo a new product with your international sales team or troubleshoot an issue with a client which requires data sharing. Literally seeing what you are discussing is far more effective and meaningful than trying to describe it verbally with an audio conference. Listed below are the some of the top benefits of video conferencing, based on conversations with customers, analysts, and value-added resellers:.
Reduced Travel Costs
The ability to be in several places at once without leaving your office is the next frontier and driving business productivity. Though face-to-face interactions with your customers, partners and colleagues will never be replaced, the huge leaps in quality, availability, and ease-of-use makevideoconferencing the closest thing to being there. When you calculate the number of trips taken annually and determine the associated costs (transportation to and from the airport, the cost of plane tickets, meals, time lost in travel, etc.) it is clear why videoconferencing is such an attractive alternative. Businesses often see that the cost of travel for just one employee can far outweigh the expense of a video conference system that can be used by the entire company. With ClearOne’s software-based COLLABORATE® video conferencing solution, your investment is future proof; compatible with existing infrastructure, and growing with your business without the need for since you can download software updates, instead of buying entirely new hardware.
Increased Productivity Among your Customers and Teams
In today’s market, it’s not unusual to have satellite offices across the country, or even the globe. Most of these offices will communicate with phone calls, email, or instant messages. The lack of face-to-face communication can cause misunderstandingswithn your teams, and worse, can result in lost or nonexistent communication. When video is implemented, participants are more likely to stay alert and focused on what is being discussed. As a result, projects are completed faster, productivity increases, and participants feel more in synch with each other and the message you want to convey
Improves Communication & Reinforce Relationships
During a videoconference you can see the facial expressions and body language of conference participants, leading to faster and more effective collaboration. These are both important aspects of communication that are lost with a basic telephone call. Allowing a CEO to hold a company-wide meeting in real time with offices across the globe makes employees feel closer to the home office. Imagine being able to speak with a manufacturer in China, displaying the prototype you want them to duplicate in crystal clear HD quality. What would have required an expensive and time-consuming trip, can now be down in minutes from the comfort of your own desktop computer.
Competitive Advantage Over Your Competition
There is no benefit for being second in bringing new products or ideas to market, and video communication creates and maintains competitive advantage for your business. Teams that communicate through video, will share knowledge faster and will be more informed, which reduces the time required to bring a new product or service to your customers. Support departments using videoconferencing can establish more personal relationships with their customers, which encourages a much deeper loyalty than just speaking on a phone with a call center. If you need to manufacture a product, you can verify the quality, make changes, and ensure accuracy through your product’s life cycle. You can accomplish in less than an hour, what it takes your competition to do in a week via shipping the product for review.
With a variety of video conferencing solutions, ClearOne provides a powerful way to enable conferences and other video content to be streamed live or on demand around the world, employees, customers, partners, and students can use video to communicate, engage and interact with others across distance at any time, from wherever they are.
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